A vetted tech on your screen in minutes — anywhere in the US.
No waiting for an appointment window. Post the problem, a verified technician connects by secure screen-share, and your payment stays in escrow until you approve the fix.
Fixed remotely, most of the time today
🐌 Slow or crashing computers
🦠 Virus & malware removal
📶 WiFi, router & network settings
📧 Email & Microsoft 365 problems
🖨️ Printers & peripherals
☁️ Cloud, backup & sync issues
🔐 Security checkups & hardening
💾 Software installs & migrations
Why remote-first wins
A remote session starts in minutes instead of days, costs less than a truck roll, and you watch every step on your own screen. When a problem genuinely needs hands on hardware, Koadi's marketplace also connects you with on-site technicians — same escrow protection either way.
Frequently asked questions
Is remote access safe?
Sessions use standard screen-share tools where you see everything the technician does and can end the session at any moment. Koadi techs are identity-verified, rated publicly on every job, and never need your passwords — you stay at the keyboard for anything sensitive.
What if the tech can't fix it remotely?
Your money is in escrow, not spent. If the job can't be completed you're refunded, or the tech can convert it to an on-site visit at a price you approve first.
Do you help home users or just businesses?
Both. Home users post one-off fixes; small businesses use Koadi as their on-call IT department — see Koadi Business for priority response and a dedicated technician.
Your problem, someone else's problem — in minutes.
Post it free. Pay only when it's fixed.
Post your problem