Tell us what's wrong — a slow laptop, dead Wi-Fi, a printer that won't print, an office that needs setting up. A background-checked tech takes it from there: over a quick screen-share, or in person at your home or business. And you don't pay a cent until you say the job is done.
In your own words — "my laptop takes ten minutes to start," "the office printer vanished again." Posting is free, and techs respond with real quotes, not sales calls.
When you pick a tech, we hold your payment safely — the tech can see it's real, but can't touch it. They get to work: screen-share, phone call, or at your door.
You check the work first. Your approval — and only your approval — releases the payment. If it's not fixed, your money comes back to you.
Some sites sell your phone number to five contractors and wish you luck. On Koadi, one tech takes your job, you watch the progress, and nobody gets paid until you're satisfied.
| Koadi | Lead-gen directories | Big-box tech support | |
|---|---|---|---|
| Is your money protected? | ✓ Held safely until you approve | ✗ You pay the contractor directly | ✗ Pay upfront, hope for the best |
| How fast does help arrive? | Minutes, by screen-share | Days of phone tag | "Between 8 AM and 5 PM" |
| What happens to your phone number? | Stays private — chat in the app | Sold to multiple contractors | Added to a call list |
| Checked & rated techs | ✓ ID-verified + public ratings | Varies by listing | ✓ |
| If the fix isn't right | ✓ Redone or refunded | ✗ Your problem now | Store credit, maybe |
Every technician shows government ID before they ever take a job. And because we hold your payment until you approve the work, "done right or your money back" isn't a slogan — it's how the system is built. How it works →
Most remote problems get picked up within minutes — technicians see your post the moment it goes live, and many fixes happen over a screen-share the same hour. For in-person visits across New Jersey, New York and Pennsylvania, timing depends on technician availability near you.
Your card is charged when a technician takes your job, but the money doesn't go to them. Koadi holds it safely, and it's released only after you look at the finished work and approve it. Cancel before work starts and you're refunded automatically, in full.
Real, verified people. Every technician submits government ID before they can take a job, and each completed job adds a public rating to their profile — so you can see exactly who you're hiring and how their last customers felt.
Whatever the job is worth — not a corporate rate sheet. Describe your problem free of charge, and technicians respond with their own quotes. You compare, pick one, and pay only that price. No surprise fees at the end.
Both. Lots of problems — slow computers, email trouble, software issues — are fixed remotely while you watch on a screen-share. When hands are needed (new office setup, hardware repairs, Wi-Fi dead zones), techs come on-site across NJ, NY and PA.
Post the problem free. A verified technician takes it from here — and not a dollar moves until you say it's fixed.
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