Tech trouble?
Consider it handled.
Tell us what's wrong — a slow laptop, dead Wi-Fi, a printer that won't print, an office that needs setting up. An ID-verified tech takes it from there: over a quick screen-share, or in person at your home or business. And you don't pay a cent until you say the job is done.
- Remote help or on-site from local techs
- Your payment stays protected until you approve
- Wi-Fi keeps dropping
- Laptop won't turn on
- Printer offline again
- QuickBooks won't open
- Email stopped working
- Slow computer
- Virus cleanup
- Microsoft 365 setup
- New office setup
- Smart home help
- Data recovery
Why people trust Koadi
- Every tech is ID-verified before they work
- Your money is held safely until you approve
- Remote help, or on-site from verified local techs
- Real ratings on every technician, every job
Three steps. Zero guesswork.
Tell us what's wrong
In your own words — "my laptop takes ten minutes to start," "the office printer vanished again." Posting is free, and techs respond with real quotes, not sales calls.
Your money waits with us
When you pick a tech, we hold your payment safely — the tech can see it's real, but can't touch it. They get to work: screen-share, phone call, or at your door.
Happy? Then they're paid
You check the work first. Your approval — and only your approval — releases the payment. If it's not fixed, your money comes back to you.
We're not a directory. We finish the job.
Some sites sell your phone number to five contractors and wish you luck. On Koadi, one tech takes your job, you watch the progress, and nobody gets paid until you're satisfied.
| Question | Koadi | Lead-gen directories | Big-box tech support |
|---|---|---|---|
| Is your money protected? | Held safely until you approve | You pay the contractor directly | Pay upfront, hope for the best |
| How fast does help arrive? | Minutes, by screen-share | Days of phone tag | "Between 8 AM and 5 PM" |
| What happens to your phone number? | Stays private — chat in the app | Sold to multiple contractors | Added to a call list |
| Checked & rated techs | ID-verified + public ratings | Varies by listing | Yes |
| If the fix isn't right | Redone or refunded | Your problem now | Store credit, maybe |
If it plugs in, connects, or logs in — we handle it.
Run a business? Get an IT department without hiring one.
- Jump the line — priority response on every job you post
- The same tech every time, one who knows your setup
- Member pricing and scheduled checkups, so small problems never become Saturday emergencies
“Our POS went down on a Saturday.”
The Koadi Guarantee
Every technician shows government ID before they ever take a job. And because we hold your payment until you approve the work, "done right or your money back" isn't a slogan — it's how the system is built.
Try the fix yourself first. Free, and in order.
- Computers & printersPrinter says offline? Work through this listUsually one of five fixes, listed in order of likelihood.
- Computers & printersWhy is my computer so slow? Every fix, in orderOne specific problem, not old age. Restart to SSD swap, in order.
- Security & scamsThink your computer has a virus? Do this, in this orderHow to tell if it is really malware, and the safe order for removing it.
- Wi-Fi & internetWi-Fi keeps disconnecting? Find the real causeDevice, router, placement or the line itself: how to corner the culprit.
- Security & scamsEmail hacked? The first hour matters mostWhoever controls your email can reset every other password you own.
- Security & scamsThat 'Microsoft' pop-up is a scam. Here's what to doThe alarm, the phone number, and how to get out without losing anything.
All fix-it guidesEach one ends with when to stop and hand it to a technician.
Questions, answered.
How fast can someone help me?
Most remote problems get picked up within minutes — technicians see your post the moment it goes live, and many fixes happen over a screen-share the same hour. For in-person visits, timing depends on technician availability near you.
When am I charged — and is my money safe?
Your card is charged when a technician takes your job, but the money doesn't go to them. Koadi holds it safely, and it's released only after you look at the finished work and approve it. Cancel before work starts and you're refunded automatically, in full.
Who are the technicians?
Real, verified people. Every technician submits government ID before they can take a job, and each completed job adds a public rating to their profile — so you can see exactly who you're hiring and how their last customers felt.
What does it cost?
Whatever the job is worth — not a corporate rate sheet. Describe your problem free of charge, and technicians respond with their own quotes. You compare, pick one, and pay only that price. No surprise fees at the end.
Do you come to my home, or is it all online?
Both. Lots of problems — slow computers, email trouble, software issues — are fixed remotely while you watch on a screen-share. When hands are needed (new office setup, hardware repairs, Wi-Fi dead zones), a verified technician near you comes on-site.
You've restarted it three times.
Time to call in a pro.
Post the problem free. A verified technician takes it from here — and not a dollar moves until you say it's fixed.