The IT support marketplace

Broken tech, handled.

Post the problem. A vetted technician takes it — remote in minutes, on-site when you need hands. Your money sits in escrow until you say it's fixed.

Techs online now across all 50 states 🔒 Escrow-protected payments

Three steps. Zero risk.

01 — HOW IT WORKS
01

Post it

Describe what's broken — our free AI assistant scopes it into a job techs can act on. Fixed price or open bids, your call.

02

Escrow locks

When a tech takes the job, your payment is secured — not paid out. They start work, remote or on-site.

03

Approve to pay

You check the work. Only your approval moves the money. Not fixed? It never leaves escrow.

Not another lead-gen site.

Directories sell your contact info to five contractors and wish you luck. Koadi is a marketplace with money-back mechanics built in.

KoadiLead-gen directoriesBig-box tech support
Your money protected in escrow✓ Always✗ Pay contractor directly✗ Pay upfront
Response timeMinutes, remote-firstDays of phone tagAppointment windows
Who pays the platformNobody until job completesPros pay per lead — you get spamYou, at corporate rates
Vetted & rated techs✓ ID-verified + public ratingsVaries by listing
Money-back guarantee✓ Redone or refundedStore credit, maybe

Whatever broke, we fix.

02 — SERVICES
03 — KOADI BUSINESS

Your on-call IT department, without hiring one.

  • Priority response on every job you post
  • A dedicated tech who knows your setup
  • Member rates and quarterly checkups
Explore Koadi Business
Koadi support technician on a call
"Our POS went down on a Saturday."Remote fix in minutes, on-site within the hour.
🛡️

The Koadi Guarantee

Techs are ID-verified before on-site work. If the job isn't right, it gets redone or refunded from escrow — your money never moves until you say so. How it works →

Questions, answered.

04 — FAQ
How fast can someone help me?

Remote jobs are usually picked up within minutes — technicians across the country see your post the moment it goes live. On-site visits depend on tech availability in your area.

When am I charged?

Your card is charged when a technician takes your job, but the money is held in escrow — the tech can't touch it until you approve the completed work. Cancel before work starts and you're refunded automatically.

Are the technicians vetted?

Techs submit government ID and credentials for review before earning the Koadi Verified badge, and every completed job adds public ratings you can check before accepting a bid.

What does IT support cost?

Quick remote fixes typically run $40–$90; on-site visits $120–$250; bigger projects get competitive bids. See the full pricing guide.

Stop fighting it.
Post it.

A vetted technician takes it from here — and you don't pay until it's fixed.

Get help now