Tech Support for Individuals
Expert help with your personal technology challenges—whenever and however you need it.
Technology Support Made Simple
Technology should make your life easier, not more complicated.
When your devices aren't working properly, it can disrupt your entire day. At Koadi Technology, we understand the frustration of technology problems and provide quick, professional support to get you back on track.
Our platform connects you with qualified tech specialists who can solve your issues remotely or in-person, with clear pricing and no hidden costs. Whether you're struggling with a computer issue, need help setting up new devices, or want to optimize your home network, we've got you covered.
Common Technology Issues We Solve
From everyday annoyances to complex technology challenges
Virus & Malware Removal
- Computer running slowly or acting strangely
- Suspicious pop-ups or browser redirects
- Strange programs you didn't install
- Ransomware infections
Internet & WiFi Problems
- Slow or unstable internet connection
- WiFi dead zones in your home
- Router configuration and optimization
- Connecting smart home devices
Computer Performance
- Slow startup or general sluggishness
- Freezing or crashing programs
- Disk space management
- Hardware upgrades and optimization
Mobile Device Support
- Phone or tablet troubleshooting
- Transferring data between devices
- Email and account setup
- App troubleshooting and recommendations
Data Recovery & Backup
- Recovering deleted files
- Setting up automated backup systems
- Cloud storage configuration
- Data transfer to new devices
Smart Home & Entertainment
- Smart TV and streaming device setup
- Smart speaker and assistant configuration
- Home automation integration
- Media server setup
Our Personal Tech Services
Expert assistance for all your technology needs
Remote Support
Fast, convenient help for software issues, configuration problems, and troubleshooting that doesn't require physical hardware access.
How It Works:
- Submit a support request through our platform
- Connect with a qualified tech specialist
- The tech uses secure screen sharing to diagnose and fix your issue
- Pay only for the time actually spent solving your problem
No travel fee
Faster response time
Secure connection
On-Site Support
In-person assistance for hardware issues, complex setups, and situations that require hands-on work with your devices.
How It Works:
- Submit an on-site support request with your address
- A qualified tech in your area accepts the job
- The tech arrives at your location at the scheduled time
- Pay only for the time spent resolving your issue, plus a travel fee
Hands-on hardware support
In-person guidance
Multiple device setup
Training & Guidance
Learn how to better use your technology with personalized training sessions tailored to your specific needs and questions.
How It Works:
- Request a training session with details on what you want to learn
- Connect with a tech specialist who has teaching expertise
- Receive personalized instruction via screen sharing or in-person
- Get answers to your specific questions in a judgment-free environment
Patient, clear instruction
Learn at your own pace
Custom curriculum
Simple, Transparent Pricing
No surprise costs or complex pricing structures
Consultation Fee
$1.00
Initial consultation fee that's applied toward your final bill. This confirms your request and connects you with a qualified technician.
Time-Based Rate
$2.00 / 15 min
Pay only for the actual time spent working on your issue. Billing is in 15-minute increments with a timer that only runs during active work.
Travel Fee (On-Site Only)
$5.00
For on-site support, a standard travel fee applies to cover the technician's transportation costs. This is a flat rate regardless of your location.
What Our Clients Say
Real experiences from people just like you
I was having trouble with constant pop-ups and a slow computer. The tech fixed everything in less than an hour and taught me how to avoid similar problems in the future. Excellent service!
Jennifer K.
Remote Support
The tech who helped set up my home network was knowledgeable and patient. He explained everything in terms I could understand and even helped me secure my WiFi properly. Great experience!
Michael P.
On-Site Support
I needed help setting up my new iPhone and transferring data from my old one. The tech was friendly and efficient. What would have taken me hours was done in 30 minutes. Worth every penny!
Sarah T.
Remote Support
Frequently Asked Questions
Quick answers to common questions
For remote support, you can typically connect with a tech specialist within 5-30 minutes. For on-site support, appointments can often be scheduled same-day or next-day depending on tech availability in your area. When you submit your request, you can choose "ASAP" if your need is urgent or select a specific date and time that works for your schedule.
Yes, our remote support uses secure, encrypted connections that require your explicit permission to establish. You maintain control throughout the session and can see everything the tech is doing on your screen. The connection is temporary and cannot be reestablished without your approval. All tech specialists undergo background checks and security training before joining our platform.
If your tech specialist determines that your issue can't be fully resolved during the initial session (for example, if hardware repairs are needed), they'll clearly explain why and provide recommendations for next steps. You'll only be charged for the actual time spent diagnosing your issue. If you're not satisfied with the service provided by the tech, you can open a dispute and our support team will contact you to discuss your concerns.
Yes, our tech specialists have experience with a wide range of devices and brands. We can assist with Windows PCs, Macs, Android and iOS devices, smart home equipment, printers, routers, and most other consumer technology. When you submit your request, you'll specify the type of device you need help with, and we'll match you with a tech who has the appropriate expertise.
We stand behind the quality of our service. If you're not satisfied with the support provided by your tech, please contact us within 48 hours, and we'll work to make it right. Our goal is your complete satisfaction, and we select tech specialists who share this commitment to quality service.
Ready to Solve Your Tech Problems?
Get expert help with your technology challenges today.
