Cookie Policy

Last Updated: May 12, 2025

This Cookie Policy explains how Koadi Technology uses cookies and similar technologies to recognize and remember you when you visit our website and platform.

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and remember your preferences, helping to personalize your experience. They are not harmful and don't contain personal information like your email address or payment details.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this will affect how the website functions.

Functional Cookies

These cookies enable us to remember your preferences and provide enhanced features. For example, they remember your login details and allow you to access your account without re-entering information.

Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages you visit most often, or if you experience any error messages. They help us improve our website performance and user experience.

Session Cookies

These temporary cookies are deleted when you close your browser. They allow our website to recognize you during a single browsing session, such as when you go from one page to another, so you don't have to re-enter information continuously.

Authentication Cookies

These cookies help us identify you when you're logged in to our platform, enabling you to access secure areas and use platform features. They're essential for providing our IT support services through the platform.

3. How We Use Cookies

We use cookies for various purposes, including:

  • Authenticating users and maintaining secure sessions
  • Remembering user preferences and settings
  • Tracking user activity for analytics purposes
  • Enabling secure communications between clients and technicians
  • Facilitating payment processing
  • Improving platform performance and user experience
  • Preventing fraud and unauthorized access
  • Monitoring platform usage to identify and fix issues

4. Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties include:

  • Analytics providers (like Google Analytics) to help us understand how users interact with our platform
  • Payment processors (like Stripe) to enable secure payment transactions
  • Communication services to facilitate messaging and real-time support
  • Mapping services (like Google Maps) to provide location-based features

These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites. This information may be used to provide analytics services and target advertisements.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "options" or "preferences" menu of your browser. You can also use the "help" function for more information.

You can choose to delete existing cookies, allow or block all cookies, or set preferences for certain websites. Be aware that disabling cookies may affect the functionality of our website and your ability to use some of our features.

To find out how to manage cookies in your browser, visit:

6. Your Choices

When you first visit our website, you may see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the cookie settings link in our footer.

Please note that essential cookies cannot be disabled as they are necessary for our platform to function properly and deliver the services you've requested.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions about our use of cookies, please contact us at:

Koadi Technology
44 Apple St, 1st Floor
Tinton Falls, NJ 07724
Phone: 888-773-0344
Email: privacy@koaditech.com