Communications & Collaboration Pricing Overview
Communications IT covers a wide range: from migrating 5 mailboxes to Microsoft 365 in an afternoon, to a full office communications overhaul with VoIP, video conferencing rooms, and enterprise Wi-Fi that takes a week. Understanding what drives cost in each category helps you plan your project and evaluate bids accurately.
| Service | Typical Price Range | Notes |
|---|---|---|
| Microsoft 365 setup (1–10 users) | $150 – $400 | Domain setup, mailboxes, Teams, security settings, staff onboarding |
| Microsoft 365 email migration | $200 – $800 | Moving existing mail from Gmail, hosted Exchange, or another provider |
| Google Workspace setup (1–10 users) | $150 – $400 | Domain setup, Gmail, Drive, Meet, Calendar, admin configuration |
| VoIP system setup (base) | $300 – $1,200 | Auto-attendant, call routing, voicemail, hold music, admin portal |
| VoIP per-user configuration | $50 – $150 /user | Extension, voicemail, softphone or IP phone setup, training |
| Enterprise Wi-Fi deployment (office) | $400 – $2,000 | Site survey, 3-6 access points, SSID config, performance testing |
| Video conferencing room setup | $300 – $2,500 | Camera, mic array, screen/display, conferencing hardware, config |
| Microsoft Teams Rooms setup | $500 – $2,500 | Hardware + software config for a dedicated Teams meeting room |
| Business email migration only | $100 – $400 | Move mailboxes from one provider to another, no M365 setup |
| Phone number porting | $50 – $200 | Move existing phone numbers to a new VoIP provider |
Traditional landlines typically cost $30–$60 per line per month. A modern cloud VoIP system (RingCentral, Vonage, Nextiva, 8x8) costs $20–$45 per user per month and includes features like auto-attendant, call recording, mobile apps, voicemail-to-email, and unlimited calling that would cost significantly more with traditional systems. Most small businesses recoup VoIP setup costs within 6–12 months through lower monthly bills and better features.
What Affects Communications Setup Cost?
👥 Number of Users
Microsoft 365, VoIP, and most collaboration platforms are priced per user. A 5-person team vs. a 50-person team can differ by 5-10x in setup labor and configuration time.
📦 Migration Complexity
Moving from a free Gmail account to Microsoft 365 is simpler than migrating from an on-premises Exchange server with 10 years of email history. Complex migrations cost more but preserve important historical data.
🏢 Office Size (Wi-Fi)
Larger office footprints need more access points and longer configuration time. A 5,000 sq ft space may need 4-6 access points vs. 2-3 for a 1,500 sq ft space.
🎥 Video Conferencing Hardware
A basic conference room setup (USB camera + speakerphone + laptop) costs $200–$600 in hardware. A dedicated room with native Teams Rooms hardware costs $1,500–$5,000+ in equipment alone.
🔗 Integration Requirements
Integrating your VoIP system with your CRM, your email with your ticketing system, or Teams with your calendar and project management tools adds configuration time and cost.
📞 Number of Locations
Multi-site businesses need consistent phone systems and Wi-Fi across all locations. Each additional site adds setup time and may require site visits for Wi-Fi deployment.