1
Create a Request
Tell us about your tech issue and when you need help. Describe the problem, select your preferred support type (remote or on-site), and choose a time that works for you.
2
Get Matched
A qualified technician reviews your request and accepts the job. You'll receive a notification with their profile, certifications, and contact details.
3
Receive Support
Your technician provides expert assistance either remotely via secure screen sharing or on-site at your location. Real-time communication keeps you informed.
Problem Solved
Once your issue is resolved, confirm the completion and rate your technician. Payment is processed securely, and you receive a detailed invoice.
Support Options
Remote
Secure screen sharing for quick fixes
On-Site
Technician comes to your location
Transparent Pricing
Consultation Fee: $19.99
Initial fee to get matched with a tech
Support Time: $26.99/15 min
Pay only for actual time spent
Travel Fee (on-site): $99.99
Flat rate for in-city support
No Hidden Costs
All charges disclosed upfront
Why Choose Us
24/7
Always available
Certified
Expert technicians
Secure
Safe payments
50 States
Nationwide
Ready to Get Started?
Create your first support request now